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If you are having an emergency regarding your hosting, please contact Flywheel directly and send us an email at our support address above (so we are aware of the issue).
Flywheel support is available Monday – Friday, 9 a.m. – 5 p.m. CST.
To contact support, you can email firstname.lastname@example.org or call at 888-928-8882.
Emergency support is available 24/7.
Frequently Asked Questions
What colours are being used on this website?
We are using the following colours:
What fonts are being used on this website?
We are using:
How do I work with WordPress?
You can find WordPress basics here:
How do I work with the SEO settings?
You’ll find reference materials for the Yoast SEO tools here:
How do I make changes to my Studio Press theme?
Log into your StudioPress account and visit the Infinity Pro theme information here:
General Genesis help here:
How do I work with Events?
Check the Events Calendar help site here:
How do I create Event Tickets?
Read the Event Tickets New User Primer here:
How should I name the tickets?
Ticket naming convention:
(Early Bird) + Ticket Type + Month + Year
How do I work with Downloads?
You can find help for Easy Digital Downloads here:
How do I work with my Contact forms?
Refer to the Gravity Forms support page here:
Where do I see my site traffic data?
You can view your latest data from Google Analytics here:
Where do I access my Mailchimp account?
You log into Mailchimp on their site here:
You can read support help from MailChimp here:
Where do I check on my site redirects?
You can view the redirects here:
All images uploaded to the site should be 1200px wide (or tall) and then the other dimension auto sized.
Images need to be 10MB or less before you can use this tool to resize them for the web.
Ideally, you want them to be less than 300kb once resized.